|
|
|
|
-
Code of conduct
Threeprint.com provides a unique product to a worldwide audience. We believe in decent business
practices and always seek to provide the best possible value for money
and level of service.
We endeavour to be open for business at all times and call upon all users
to use the site with common decency, respect and not engage in any
activities that might have
a degrading effect on the performance and availability of the site.
In addition we do not allow the following:
-
Illegal activities of any sort.
-
Uploading of
images that show any sexually explicit, violent or
otherwise indecent content.
-
Inclusion of text that could be deemed as defamatory,
abusive or racially prejudiced.
We shall be the sole judges on the compliance of this code.
If in our opinion the code has been breached,
we reserve the right to cancel any order without notification. In such
cases we will make a refund of funds, less any transaction charges
and other expenses incurred by us. Any illegal activities will be reported
to the relevant police authorities.
If you do not agree to abide by this code, please do not
use our site.
-
Disclaimer
This site provides the ability to upload images and alter any text
displayed and printed on the cards.
We therefore cannot accept any responsibility for
the accuracy, decency, intellectual copyright or other of any such images or
text typed or altered by the user.
-
Your consumer rights
-
Product description
The products displayed on the site are designed to be personalised
by the user. Whilst we have done our best to ensure a close match
between the displayed product and the one actually delivered, there
may be slight differences in colours and type faces.
This is mainly due to the differences in technology between the web
browser, printing software and printing equipment.
-
Returns
We do our best to ensure that your card is in perfect condition
when posted, but it is unavoidable that the card at times suffer
minor damage during transit, such as bent corners and similar.
As all our cards are sent through the Royal Mail, it is beyond
our control how the letters are treated and no refund or re-send
is offered for such minor damage.
Should your card however, arrive in a very damaged condition or be
otherwise defective, you should
contact us immediately and we will offer to re-print and send
out a replacement card. Alternatively you may return it to us and
we will refund the full amount you paid for the card back to your credit
or debit card.
Contact Us
We will offer to re-print and post the card again if it hasn't
turned up seven days after it's expected delivery date. Please note that this offer does
not include chocolates and other add-on's ordered with the card.
In cases where they go missing or are seriously damaged on arrival we will make a claim to the
Royal Mail, and any refund will depend on the outcome of their investigation.
Any damaged packaging or content will need to be returned to
us to assist the investigation.
-
Cancellation
Once an order has been placed, it may be cancelled if the card has not
yet been printed. The period between the order being placed and
the printing of the card will vary, depending on the time of day
and how busy we are, which means that you must contact us without delay.
For orders with more than one item, only items not yet printed can
be cancelled and a partial refund will be made.
Cancelled orders will be refunded in full back to your credit
or debit card.
Contact Us
-
Your statutory rights
The policies set out in this document do not affect your
statutory rights as a consumer.
-
Your privacy
-
Your details
In order to process your orders and our accounts we need to
retain your name, email address and country of residence.
These details are held for the above purpose only, and will not be
passed on to any third parties whatsoever.
If you have any concerns with the above issues or indeed any
other issues related to this site you are welcome to contact us.
Contact Us
-
Data Protection Act 1998
Your personal details are held in full compliance with the
Data Protection Act 1998 by observing the above policy. (paragraph a.)
This act is overseen by the
Information Commissioner
who deals with all complaints in this respect.
Please contact us if you wish to see a full account of the records
we hold on your personal information.
Contact Us
-
Unsolicited email
Hate junk mail? Well so do we.
Therefore; Your personal details and those of the recipients (name and email address) will not
be passed on or sold to any other parties whatsoever.
We do though reserve the right to alert you of significant changes to this site, our service or other important information. This will only be on very rare occasions. Well, in fact we have not done so since this version of the website was introduced in March 2005.
-
Cookies
This site saves a so-called session cookie on your computer. This cookie is necessary for
the card design process and shopping basket to work. Please be aware that the cookie is not used for any other
purpose and does not pose any threat to your system whatsoever. The cookie is non-persistent,
which means that it is automatically deleted when you close the browser.
Click here to read more about cookies (on the Microsoft website)
If you have session cookies disabled on your computer, the site will not work properly.
-
Copyrights
All content on this site is subject to our copyrights or those of our
third party designers or authors.
It is unlawful to copy, change, re-distribute, re-sell or otherwise infringe the copyright of
any material contained on this site, and you are not permitted to do so unless specific permission in writing has been
sought and obtained from us.
|
|
|
|
|
Home Site Map Terms & Conditions Contact Us
Threeprint Limited - Copyright © 2010
|